Privacy Policy

1. Introduction

Rise Learning Platform ("Rise Learning," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered certification preparation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and profile details provided during registration or via third-party authentication (e.g., Google).
• Study Data: Your answers to questions, study session duration, performance metrics, and learning preferences.
• Certification Preferences: Selected certifications, study goals, and intensity settings.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, session frequency, and interaction patterns.
• Device Information: Browser type, operating system, and device identifiers.
• Performance Analytics: Aggregated learning metrics used to improve the AI engine.

3. How We Use Your Information

• Personalized Learning: To power our adaptive AI engine, generate tailored questions, and provide personalized study recommendations.
• Spaced Repetition: To schedule reinforcement sessions based on your knowledge retention patterns.
• Progress Tracking: To display your readiness scores, achievements, and performance analytics.
• Platform Improvement: To enhance our question generation algorithms, content quality, and user experience.
• Communication: To send you study reminders, trial notifications, and important service updates.

4. AI and Data Processing

RISE uses artificial intelligence to generate study questions and provide personalized learning experiences. Your study data may be processed by third-party AI providers (such as Google Gemini) to generate questions and explanations. We do not send personally identifiable information (such as your name or email) to AI providers — only anonymized study are used for question generation.

We do not use official materials from providers or certification bodies. Our content is created based on the topics published on the public websites of these providers and certification bodies, and we conduct independent research to develop our materials.

5. Third-Party Services

We use the following third-party services to operate RISE:

• Supabase: For authentication, database storage, and real-time features. Your data is stored securely with row-level security policies.
• Google Authentication: For secure sign-in. We only receive your basic profile information (name, email, and profile picture).
• Google Gemini: For AI-powered question generation. No PII is shared with this service.
• Vercel: For hosting and content delivery. Standard server logs may be collected.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS/TLS)
• Row-level security policies on all database tables
• Secure authentication with session management
• Regular security audits and vulnerability assessments
• Rate limiting to prevent abuse

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Study performance data is retained for up to 30 days after the contracted period expires to maintain your progress history. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and data.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of data processing.

9. Cookies

RISE uses essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies. The cookies we use are strictly necessary for the platform to function correctly.

10. Children's Privacy

RISE is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of RISE after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@riselearning.ai.